Client Reviews

What Our Clients Say

I had a great experience with Utravel. Rachel was excellent. Provided us with all the information we needed and kept in contact. We will use them again!

Jenny Schneider

Amazing responsiveness! So friendly and honestly wants you to have the best experience. Will definitely use UTravel Now for future vacations!

Kari Ziemer

Rachel is amazing. She’s planned two vacations (one honeymoon!) and literally got out requests spot on every time. If you’re looking for a stress free planning of a vacation go through Rachel you will not regret it!

Zachary T.

Outstanding travel agency. Myslef, friends and family member have used her multiple times. Ms. Rachel will always answer my questions and phone calls everytime I called. She makes going on vactions easy and painless especially when a problem occurs

Matthew Morrison

I had such an amazing experience with Rachel! I am headed to Mexico for my bestie’s wedding and everything was perfectly communicated, explained, and thought through! So thankful for the direction it has made this a very stress free trip! Can’t recommend enough ​

Madison Elwood

Rachel was amazing!! I was so worried about traveling out of the country alone with my teenage daughter and she was so patient and knowledgeable, she put me at ease. All of my (silly) last minute questions were answered promptly…mostly after hours! She took care of every detail, and we had a wonderful vacation!

Christine MacDonald

We had a great vacation thanks to Rachel Sicolo. She booked our trip to Domanican Republic, and everything went so smoothly. She is very knowledgeable, honest and a caring person. I would strongly recommend her to my friends, and can’t wait to book our next family vacation. Thank you, Rachel!

Silviya Boteva

Rachel is just wonderful and so knowledgeable. She went above and beyond to answer any questions and make sure the resort we picked matched all our wish list items. She made even helped out while we were on our trip without any hesitation. I would definitely use her again and highly recommend her.

Jodi Inverso

Rachel is the one and the only travel agent! She is responsive, professional, and personable! She made our trip happen when the airline cancelled our flights! We’ve booked couple trips with Rachel, and were at ease when it comes to logistics and coordination. Absolutely customer service on the highest level! Thank you, Rachel!

Avi Strulson

My wife and I worked with Rachel to book our honeymoon to Punta Cana, and it was absolutely perfect! This was our first international trip in years, and our first time using a travel agent, and it was all such a wonderful experience. We truly loved working with Rachel, she was so helpful throughout the process and made everything so easy and seamless for us.

Kevin DeLorenzo

Rachel is just so amazing. She is always patient with all my questions, and I ask a lot. She is helpful and will advocate for her clients if needed. She takes the stress out of planning travel and just wants to create beautiful and memorable vacations for people. I love that she knows the Cancun area and resorts so well as we love to travel to Mexico. I was literally booking another trip with her as soon as we got back from Mexico! Stop writing and let her help plan your next adventure!

Joseph L.Mabie

Rachel got us booked for an international vacation when I was in a bind after my resort cancelled me last minute due to overbooking. She took care of me via Facebook messenger (what a life saver) to get something new scheduled within our budget. She made all this magic happen within a couple of hours. We are thrilled and can now look forward to our trip. We will contact Rachel for some virtual assistance next time we look to travel to the Caribbean. Thank you!

Heather David

When I decided to go to the World Series, I needed help, and fast, before all of the tickets and accommodations sold out. Rachel at UTravelNow was there to save the day. She helped us get the perfect seats and the hotel is excellent. She’s a great communicator, always available, and great at finding deals. She even checked on us to make sure we arrived safely and everything was going smoothly. 5 star travel agent. I highly recommend using her!

Ezekiel Tayler

My husband and I used Rachel’s services for our honeymoon to French Polynesia and it could not have gone any better!! Being a Type A personality, it’s difficult to let go of the reigns and trust someone else with such an important trip. But Rachel did an amazing job. She was extremely patient with my hundreds of questions and requests. We stayed on 3 different islands and the transfers went so smoothly. Everything was planned to a T. We will definitely be using her services for our future vacations!

Elaine DeFuria

Rachel helped me put together an itinerary for my son and I to visit London on this way to his study abroad semester. Although we did not have a lot of time, we made the best of it and thoroughly enjoyed our time in London. Rachel was great in helping us plan it, even when we asked for changes after our booking. She was responsive, had great suggestions and made us feel at ease with our international trip. I am very happy with the services and can’t wait to have her plan our next adventure!

Lisset Torres

We used Rachel to book our honeymoon to Antigua and Barbados. She is amazing! She helped us chose resorts that had everything we wanted. When we wanted to island hop she made that possible. Unfortunately, we needed to re-schedule our honeymoon and she went above and beyond to get that done. We would highly recommend using Rachel to plan your next trip!! Thank you Rachel for being so patient and helping us plan the most amazing honeymoon! We can’t wait for you to book our next trip.

Ellen Erman

Needed a surprise vacation for my wife and I.
I was recommended Rachel @UTravel Now by a colleague. Best experience I had with a travel agent. She was very friendly, knowledgeable and professional. She answered many of my late night questions and made me feel like I was a family member.
Rachel took care of everything for me, from plane tickets to which hotel she thought would best meet my needs to transfers and finally with excursions.
I strongly recommend UTravel Now with Rachel for all your national and international getaways.

Bart S.

After doing some research via google and Facebook for a local travel agent I noticed UTravel Now had a 5 star rating and it could not be more true. I was helped by Rachel Sicolo who helped coordinate my family reunion in Cancun, Mexico. We had family members traveling from several locations across the country and she was able to coordinate flights and transfers so we were all able to get our destination. After listening to our request and expectations of the resort we wanted, Rachel found a perfect all inclusive resort that catered to all our needs and we are so happy she found a great fit for us. I strongly recommend using Rachel and UTravel Now for all your future vacations, I know my family will be using her again!

Aleeza Reich

I did a google search for travel agents and came across u travel. I read all the reviews and everyone seemed very satisfied. Rachel’s name came up on several occasions as being attentive and easy to work with as well as knowledgeable. We were interested in a trip and decided to ask Rachel if she can help me. It’s history now! I came back from our trip and from the beginning, my experience with Rachel has been nothing but positive! Rachel didn’t know me and my husband, she had no idea what we liked or didn’t like but she put together a fantastic trip for us. She listened to my needs and did everything possible to make things easy for me. We had to change some things around, book new flights and dates and she did it without hesitation. I am sooo happy I found her agency. Her other partner also helped me! I will be using u travel from now on!

Pennel Gabel

Where do I even begin? This company is truly a gem! Rachel is the best travel agent and she is just so amazing. It is so nice to have the assistance of someone that is knowledgeable with vacations and who has had first hand experience in some of the resorts I have booked.I ask so many questions and have changed things in regards to my trips and Rachel is always so kind and patient. She is also very responsive and works hard for her clients. I can’t believe I took so many trips in the past and didn’t use a travel agent, it makes things go so smooth. You also have the reassurance of someone advocating for you if anything goes amiss during your vacation. Please take my advice and use this company, you will not regret it. I have my second vacation booked and can’t wait to book more in the future. We all deserve a great vacation and Rachel will oversee that you get that! Thank you so much Utravelnow!

Stelisa Felder

I worked with Rachel for my Destination Wedding Vow Renewal September 2022. I enlisted her help after needing to secure a new location since the original hotel I picked (The Sands in Turks & Caicos) closed the hotel for several weeks after signing the contract and booking a deposit with them! She presented me with a few different destinations before we decided on The Hilton La Romana in Dominican Republic. She coordinated a room block for my guests and I, and connected me with the hotel’s on-site wedding specialist. She was very responsive with me & my guests and kept me updated with anything wedding related — all in all I thought she did well with standard travel agent duties.

Jackielou Labbao

UTravel Now
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